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Let's discuss how LiveAI HK can transform your e-commerce customer experience. Choose how you'd like to connect with our team.

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Visit Our Hong Kong Office

Based in the heart of Hong Kong's tech district, we're ideally positioned to serve businesses across Asia-Pacific.

Office Address

LiveAI HK Limited

Suite 2501, 25/F

Tower One, Times Square

1 Matheson Street, Causeway Bay

Hong Kong SAR

Phone & WhatsApp

Main: +852 1234 5678

Sales: +852 1234 5679

Support: +852 1234 5680

WhatsApp: +852 9876 5432

Email Contacts

Business Hours

Monday - Friday: 9:00 AM - 6:00 PM HKT

Saturday: 10:00 AM - 4:00 PM HKT

Sunday: Closed

Emergency support: 24/7 for Enterprise clients

Causeway Bay, Hong Kong

Located in the heart of Hong Kong's business district, easily accessible by MTR and bus.

🚇 Causeway Bay MTR Station (2 min walk)

🚌 Multiple bus routes available

🚗 Paid parking in Times Square

✈️ 45 minutes from Hong Kong Airport

Prefer to Meet Virtually?

We offer video consultations for clients across Asia-Pacific. Schedule a virtual meeting at your convenience.

Get Support When You Need It

Multiple ways to get help, from instant chat support to comprehensive documentation. We're here to ensure your success.

Live Chat Support

Get instant answers to your questions from our support team.

Available 9AM-6PM HKT
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Knowledge Base

Browse our comprehensive documentation and tutorials.

Available 24/7
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Video Tutorials

Watch step-by-step guides for setup and advanced features.

On-demand access
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Community Forum

Connect with other LiveAI HK users and share best practices.

Community moderated
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Quick Answers to Common Questions

How quickly can we get started?

Most implementations take 2-4 weeks from contract signing to go-live.

Do you offer training for our team?

Yes, we provide comprehensive training as part of all our plans.

Can we integrate with our existing systems?

Absolutely! We support integrations with all major e-commerce and CRM platforms.

What's your uptime guarantee?

We maintain 99.9% uptime with enterprise-grade infrastructure.